Technical Support Satisfaction Survey

1.Your Name : *

2.Your Email : *

3.How did you contact technical support? *

If other, precise:

4.About how long did you have to wait before speaking to a technical support representative? *

5.About how long did you have to wait before your issue was resolved? *

6.Overall, how would you rate the process for getting your problem resolved? *

7.How much would you rate our support ? *

8.Please share any additional comments about your experience or suggestions on how we can better improve our technical support services